Returns & Refunds Policy

At Ordinary Maybe, we want you to love your purchase! Please review our return and refund information before placing your order.

Personalized & Made-to-Order Items

Many of our products are created specifically for each order, including personalized gifts, blankets, and apparel.

Because these items are made to order, we generally do not accept returns or exchanges for change of mind, incorrect size selection, or personalization details submitted incorrectly by the customer, except where required by applicable law.

Please review all product details, sizing information, and personalization instructions carefully before ordering.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

When contacting us, please include:

• Your order number

• A description of the issue

• Clear photographs showing the problem

We will review the issue and work toward an appropriate resolution, which may include a replacement or refund.

Cancellations & Order Changes

If you need to change or cancel an order, please contact us immediately.

Since production may begin shortly after an order is placed, we cannot guarantee that changes or cancellations will be possible once production has started.

Sizing & Product Details

Please review the sizing charts, product descriptions, and available variations before purchasing.

Minor differences in color may occur due to screen settings and production processes. These differences do not automatically indicate a defective product.

Lost or Missing Packages

If your package has not arrived, please contact us with your order number.

We will review the tracking information and assist with determining the next steps.

Refund Processing

Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider.

Your Consumer Rights

Nothing in this policy limits any rights or remedies available to you under applicable consumer protection laws.

Contact Us

If you have questions about a return, refund, or issue with your order, please contact us through the Contact Us page.

We're always happy to help!