Terms of Service

Last Updated: October 27, 2026

Welcome to Ordinary Maybe! These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to your rights under applicable law.

1. General Information

Ordinary Maybe operates an online retail store offering personalized gifts, blankets, apparel, and other lifestyle products.

We reserve the right to update our product offerings, website content, and these Terms of Service at any time, subject to applicable law.

2. Products and Availability

We make reasonable efforts to display accurate product descriptions, images, colors, sizes, and customization options.

However, colors may appear differently depending on your device's screen settings.

Product availability, designs, and pricing may change without notice. We reserve the right to correct errors and address orders affected by inaccurate information, in accordance with applicable consumer protection laws.

3. Personalized and Made-to-Order Products

Many Ordinary Maybe products are created specifically for each customer.

Customers are responsible for reviewing personalization details, including names, dates, spelling, and other submitted information, before completing their purchase.

We will use the personalization information provided when preparing the order.

Changes may not be possible once production has started.

We reserve the right to decline personalization requests containing unlawful, threatening, hateful, or otherwise inappropriate material.

4. Orders and Payments

All prices are displayed in the currency indicated on our website or at checkout.

Applicable taxes and shipping charges will be displayed during checkout where required.

Payment must be successfully authorized before an order can be processed.

We may contact customers if additional information is required to fulfill an order.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, unavailable products, or production limitations, subject to applicable law. Where payment has already been collected for a cancelled order, an appropriate refund will be provided.

5. Production and Shipping

Many products are made to order and require production time before shipment.

Processing and delivery estimates are approximate unless expressly stated otherwise.

Some products may be fulfilled by different production partners and shipped separately.

For more information, please review our Shipping Policy.

6. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our Returns & Refunds Policy and applicable consumer protection laws.

Personalized and made-to-order products may have different return eligibility than standard merchandise.

Nothing in these Terms limits your statutory rights or remedies.

7. Intellectual Property

Website content, including original designs, branding, graphics, text, and other creative materials owned by Ordinary Maybe, may not be reproduced, distributed, or commercially used without permission, except where permitted by law.

Third-party trademarks, designs, and other intellectual property remain the property of their respective owners.

8. Acceptable Website Use

You agree not to use our website for unlawful activities, fraudulent transactions, unauthorized access, or actions that interfere with website security or functionality.

9. Third-Party Services

Our store uses third-party services, including Shopify for ecommerce functionality and external production and fulfillment providers.

These providers may process information necessary to complete transactions, produce items, and deliver orders.

Please review our Privacy Policy for information about how personal information is collected, used, and shared.

10. Website Information and Liability

We make reasonable efforts to maintain accurate and up-to-date website information.

To the extent permitted by applicable law, Ordinary Maybe is not responsible for losses arising solely from temporary website interruptions or events beyond our reasonable control.

Nothing in these Terms excludes liability or remedies that cannot legally be excluded.

11. Governing Law

These Terms are governed by the applicable laws of Alberta and Canada, subject to any mandatory consumer protection laws that apply in a customer's jurisdiction.

12. Changes to These Terms

We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised effective date.

Changes will apply prospectively unless otherwise permitted by applicable law.

13. Contact Information

For questions about these Terms of Service, products, or orders, please contact Ordinary Maybe through the Contact Us page on our website.